Emergency Actions

Actions you can take to troubleshoot and recover your site.

Tomohyco Tsunoda avatar
Written by Tomohyco Tsunoda
Updated over a week ago

Emergency Actions Explained

Emergency actions were created as a tool to help users access their WordPress site. If you're experiencing an error and cannot gain access, emergency actions can be used to bypass an error while working on a resolution.

Reasons you may need Emergency Actions

There are a few reasons you may need to use emergency actions:

  • Troubleshooting plugins

  • Artifact Failed to Generate

  • WordPress Failed to Launch

  • Cannot log in after migration

  • Locked out from the WordPress dashboard

  • Forgotten username, password or email address

  • Cannot reset a password with email because a wrong address has been set

Locating Emergency Actions

1. Click the site you would like to edit from your Shifter dashboard and navigate to Site Settings from the sub menu.

2. Scroll down to Emergency Actions.

3. Using Emergency Actions

From here you may either launch with an emergency user or start in safe mode

Still having trouble? 

If you are still experiencing issues with your site, feel free to contact support at any time. We'd love to help you out. 

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