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Using Shifter Safe Mode

If you cannot start or access WordPress or you are getting error notices, booting WordPress in Safe Mode will help you investigate the issue

Tomohyco Tsunoda avatar
Written by Tomohyco Tsunoda
Updated over 2 years ago

What is Safe mode?

Safe mode is an emergency action that starts WordPress without activating any plugins or themes. It will help you investigate issues or solve errors when there's a failure to boot WordPress.

Starting WordPress in Safe Mode

1. Navigate to [Emergency Action] menu under [Dev] menu on your site

2. Scroll down to the [Safe Mode] section

3. Check the type of Safe mode:

  • Deactivate all plugins

  • Deactivate all themes

4. Then click the [Start container in safe mode] button.

5. Log in to WordPress and check that safe mode is working.

Plugins:

No plugins are activated.
​ 

Themes:

Default theme is activated (WordPress 4.9's default theme is TwentySeventeen)

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