Troubleshooting

11 articles in this collection
Written by Daniel Olson, Tomohyco Tsunoda, and Seiji Akatsuka

WordPress URL and admin URL

All customer WordPress containers are temporary and randomly assigned port number to URLs.

Written by Tomohyco Tsunoda
Updated over a week ago

Update Permalink structure with disabling Redis Object Cache

Written by Tomohyco Tsunoda
Updated over a week ago

Error Codes for JSON REST API

Learn about common error codes and how to resolve them.

Written by Daniel Olson
Updated over a week ago

Support Tips

Can not set my credit card information.

If you can not set your credit card, please check following points.

Written by Seiji Akatsuka
Updated over a week ago

Restoring a WordPress backup

How to restore your WordPress data using an automated backup.

Written by Daniel Olson
Updated over a week ago

Why is the web address of my site different?

Web address changes in the WordPress container and static sites explained

Written by Daniel Olson
Updated over a week ago

Where are the recent changes in the latest publish?

Troubleshooting tips caching, clearing cache, first publishes and publishing changes.

Written by Daniel Olson
Updated over a week ago

Share site access with Shifter support

How to share temporary access to your site for troubleshooting.

Written by Daniel Olson
Updated over a week ago

How to access debug data using the Health Check WordPress Plugin

Troubleshoot and share information with Shifter support

Written by Daniel Olson
Updated over a week ago

Generator

Troubleshooting the Generator

Written by Tomohyco Tsunoda
Updated over a week ago

WordPress Container

Resolving deprecation notices

How to fix errors and warning while running your WordPress container

Written by Daniel Olson
Updated over a week ago