Troubleshooting

12 articles in this collection
Written by Daniel Olson, Tomohyco Tsunoda, and Seiji Akatsuka

Flushing Shifter dashboard's cache on web browsers

Written by Tomohyco Tsunoda
Updated over a week ago

WordPress URL and admin URL

All customer WordPress containers are temporary and randomly assigned port number to URLs.

Written by Tomohyco Tsunoda
Updated over a week ago

Update Permalink structure with disabling Redis Object Cache

Written by Tomohyco Tsunoda
Updated over a week ago

Error Codes for JSON REST API

Learn about common error codes and how to resolve them.

Written by Daniel Olson
Updated over a week ago

Support Tips

Can not set my credit card information.

If you can not set your credit card, please check following points.

Written by Seiji Akatsuka
Updated over a week ago

Restoring a WordPress backup

How to restore your WordPress data using an automated backup.

Written by Daniel Olson
Updated over a week ago

Why is the web address of my site different?

Web address changes in the WordPress container and static sites explained

Written by Daniel Olson
Updated over a week ago

Where are the recent changes in the latest publish?

Troubleshooting tips caching, clearing cache, first publishes and publishing changes.

Written by Daniel Olson
Updated over a week ago

Share site access with Shifter support

How to share temporary access to your site for troubleshooting.

Written by Daniel Olson
Updated over a week ago

How to access debug data using the Health Check WordPress Plugin

Troubleshoot and share information with Shifter support

Written by Daniel Olson
Updated over a week ago

Generator

Troubleshooting the Generator

Written by Tomohyco Tsunoda
Updated over a week ago

WordPress Container

Resolving deprecation notices

How to fix errors and warning while running your WordPress container

Written by Daniel Olson
Updated over a week ago