Shifter

Actions you can take to troubleshoot and recover your site.

Emergency Actions

Tomohyco Tsunoda

Managing your Shifter Account

2FA/MFA adds more security for logging into the Shifter Dashboard for every registered user

Enabling Time-based One Time Password (TOTP) Two-factor authentication

2FA/MFA adds more security for logging into the Shifter Dashboard for every registered user.

How to moving 2FA setting from SMS to TOTP

Shifter starts to provide sign-in attempt notification if someone is trying to access Shifter dashboard with your credentials.

New sign-in attempt notification

How to reset your Shifter account password

Resetting your password

Security

Change or renew a registered credit card?

Add or edit billing information to receipts and invoices

Applying a coupon code

How to add, update or edit credit card numbers or payment information registered to Shifter dashboard

Add or update billing or payment information

You can download a PDF of your invoice from Shifter dashboard

Downloading Invoice from Shifter

Billings

This article provides instructions to delete your Shifter account and remove your content.

How to close your account

How to Delete Your Shifter Account

How to assign and transfer Sites to the new owner

Transfer and assign Site Ownership

Account

Disable "Pay-as-you-go CDN Transfer Option"

Need more bandwidth? Change to the "pay-as-you-go" CDN!

Enable "Pay-as-you-go CDN Transfer Option"

How to check Transfer amount and Storage usage

I received an email explains my account is about to exceed limit.

What happens if storage or data transfer exceeds plan's limit?

How to Delete a Site on Shifter

Actions for sites

Find answers and get help from Intercom Support and Community Experts

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