Shifter

Actions you can take to troubleshoot and recover your site.

Emergency Actions

Tomohyco Tsunoda

Managing your Shifter Account

2FA/MFA adds more security for logging into the Shifter Dashboard for every registered user

Enabling Time-based One Time Password (TOTP) Two-factor authentication

2FA/MFA adds more security for logging into the Shifter Dashboard for every registered user.

How to moving 2FA setting from SMS to TOTP

Shifter starts to provide sign-in attempt notification if someone is trying to access Shifter dashboard with your credentials.

New sign-in attempt notification

How to reset your Shifter account password

Resetting your password

Security

Change or renew a registered credit card?

Add or edit billing information to receipts and invoices

Applying a coupon code

How to add, update or edit credit card numbers or payment information registered to Shifter dashboard

Add or update billing or payment information

You can download a PDF of your invoice from Shifter dashboard

Downloading Invoice from Shifter

Billings

This article provides instructions to delete your Shifter account and remove your content.

How to close your account

How to Delete Your Shifter Account

How to assign and transfer Sites to the new owner

Transfer and assign Site Ownership

Account

Disable "Pay-as-you-go CDN Transfer Option"

Need more bandwidth? Change to the "pay-as-you-go" CDN!

Enable "Pay-as-you-go CDN Transfer Option"

How to check Transfer amount and Storage usage

I received an email explains my account is about to exceed limit.

What happens if storage or data transfer exceeds plan's limit?

How to Delete a Site on Shifter

Actions for sites

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.