• Before inviting Shifter support to your team, please contact us to make us understand your situation.

  • Support is invited as an administrator role to dig deeper the issue..

Inviting Shifter support to the team

1. Share us the issue and some information

  • Detail of the issue

  • Target domain name

  • Site ID

  • Team ID

2. Navigate to Dev menu on your site

3. Navigate to "Emegency Actions"

4. Scroll down to the bottom

You'll find the "Invite support" section.

5. Invite the support

Click the "Invite support" button to invite support.

6. Invitation has been sent

7. Wait for a while

Shifter support will access your site soon.

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