Before inviting Shifter support to your team, please contact us to make us understand your situation.
Support is invited as an administrator role to dig deeper the issue..
Inviting Shifter support to the team
1. Share us issue and some information
Detail of the issue
Target domain name
2. On the Shifter dashboard, navigate to teams from the main menu.
3. Click the team that you want to manage.
4. Scroll down to the bottom or navigate to Members in the sub menu.
5. Invite the support
Click the "Invite support" button to invite support.
6. Wait for a while
Shifter support will access your site soon.