Freshdesk integration

Requirements

• Fresdesk account

• Freshdesk widget code

• Freshdesk WordPress plugin

Table of Contents

• Create Freshworks' account and get widget code

• Start WordPress and add the copied code snippet

• Generate and deploy artifact

Create Freshworks' account and get widget code

Navigate to Widget

Click [Create a new widget]

Name it

You'll get the preview and click

Click [Embed code] menu and [copy] button too

Search and install Freshdesk plugin

Navigate to [Freshdesk] menu

Update Freshdesk plugin's settings

1. Check [Show help widget on this WordPress site]

2. Paste copied widget code to the textarea

Generate and deploy an aritfact to make it public

Never forget to confirm it works.

That's all!