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Freshdesk integration
Tomohyco Tsunoda avatar
Written by Tomohyco Tsunoda
Updated over a week ago


  • Fresdesk account

  • Freshdesk widget code

  • Freshdesk WordPress plugin

Table of Contents

  • Create Freshworks' account and get widget code

  • Start WordPress and add the copied code snippet

  • Generate and deploy artifact

Create Freshworks' account and get widget code

Click [Create a new widget]

Name it

You'll get the preview and click

Click [Embed code] menu and [copy] button too

Search and install Freshdesk plugin

Update Freshdesk plugin's settings

  1. Check [Show help widget on this WordPress site]

  2. Paste copied widget code to the textarea

Generate and deploy an aritfact to make it public

Never forget to confirm it works.

That's all!

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