WordPress configurations

404: No posts or no pages are set as [Homepage] on Reading Settings.

Cause: An Artifact is generated with wrong [Homepage] settings or without any posts are published.
Solution: Change [Homepage] settings on WordPress Dashboard. Details

500: Accessing WordPress is refused. Please check if JSON REST API is enabled on your site

Cause: Make sure JSON REST API is enabled.
Solution: Enable or unblock JSON REST API access on WordPress dashboard. Details

Accessing WordPress is refused. Please check your site locked by some authentication. (ex: Basic Authentication)

Cause: Shifter's generator was denied its access due to auth protection was enabled on your site.
Solution: Disable access protection settings or plugin on WordPress dashboard. Details

The content of index has been replaced by some plugin.

Cause: Some plugins modified index file on your site.
Solution: Disable plugin which replaces contents index (e.g. Maintenance Mode, Under Construction) Details

 

Generator issue

Generating has been timed out. (Site id:<> is now generating.)

Cause: Generator has been timed out during building site.
Solution: Contact us with attaching SiteID and ArtifactID, and error message.

Site id:<> is now generating.

Cause: Another Artifact is currently generating.
Solution: Click [Generate] button after previous is completed.

timeout of 60000ms exceeded

Cause: Generator has been timed out during building a site.
Solution: Contact us with attaching SiteID and ArtifactID, and error message.

WordPress site fail: CHANGE_PERMALINK_STRUCTURE

Cause: Taking a long time for starting up WordPress app or post processing.
Solution: High load on backend infrastructure, or loading too many files on WordPress. Wait for while and restart WordPress, and delete unused/deactivated plugins or themes for starting up process.

WordPress site fail: REPLACEING_URLS

Cause: Taking a long time for starting up WordPress app or post processing.
Solution: High load on backend infrastructure, or loading too many files on WordPress. Wait for while and restart WordPress, and delete unused/deactivated plugins or themes for starting up process.

 

Docker or Server environment issue

The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API.

Cause: Shifter has temporary capacity issue with its backend.
Solution: Contact us with attaching error message.

Object (s3://sys.status.getshifter/179d9489c9e744738b126b5e4f8af3b8) is not found.

Cause: WordPress didn't start or taking long time with starting or pre processing with WordPress.
Solution: Access WordPress dashboard and published site and check any errors on them. Contact us with error message if no errors occurs.

docker service failed (409):site <> is already running

Cause: Currently another container is running for the site.
Solution: Reload or logout and log-in Shifter dashboard and update status of Shifter dashboard.

docker service failed (500):Error occurred during calls Backend Service.

Cause: Temporary backend high load.
Solution: Wait for a while, and try again. If still occurs, contact support desk with error message

statusCode: 401

Cause:  Authentication failure due to WP JSON Rest API is disabled.
Solution: Enable WP JSON Rest API 

statusCode: 404

Cause:  No contents to generate (no posts or pages).
Solution: Publish one or more post or pages. This error is caused by generating with no pots or contents.

connect ECONNREFUSED IP-ADDRESS:PORT-NUMBER

Cause: Failed to making HTTPS connection to docker.
Solution: Have a little time and try it again.

not created

Cause:  No contents to generate (no posts or pages).
Solution: Publish one or more post or pages. This error is caused by generating with no content,

Request failed with status code 500

Cause: Making connections to docker environment with HTTPS had been failed docker.
Solution: Try to generate again after an interval.

Unexpected Error on transferring Theme or Plugin.

Cause: S3 syncing has been timed-out.
Solution A: Generate after reducing files to transfer (delete unused or unnecessary plugins, themes, medias.
Solution B: Try to generate again after an interval.

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