Skip to main content
All CollectionsFAQs
When you see WordPress or generating status won't be changed
When you see WordPress or generating status won't be changed
Tomohyco Tsunoda avatar
Written by Tomohyco Tsunoda
Updated over a week ago

Sometimes, you might see that WordPress's or generating status won't change after you start the process.

Most of these cases might be caused by an expired cache the browser keeps. You can delete it to resolve this issue.

Step1: Flush browser cache and cookies

Rest assured, the first step is simple. Can you delete all browser cache and cookies, then reload the Shifter dashboard?

You can visit the browser's support page for instructions on how to clear your cache and cookies.

Firefox:

Google Chrome

Safari

Step2: Refresh Shifter dashboard

Also, please review our support document on reloading the Shifter dashboard.

Did this answer your question?