500 Error

Activate JSON REST API (WP-API) after logging in WordPress dashboard as an emergency user.

Tomohyco Tsunoda avatar
Written by Tomohyco Tsunoda
Updated over a week ago

Accessing WordPress is refused. Please check if JSON REST API is enabled on your site

Cause

Shifter could not connect WordPress through JSON REST API (WP-API) due to JSON REST API (WP-API) is disabled, or theme/plugins prevent this API connection.

Passwordless login and generator are only available while Shifter can connect your site through this JSON REST API (WP-API).
โ€‹

Solution

Enable JSON REST API (WP-API) after login WordPress dashboard.
Log-in with your WordPress username and password, or log-in in as an emergency user, or update your themes or plugins to make Shifter can connect through this API encumbered.

To login as an emergency user, kindly read our support document: Emergency user
โ€‹

Did this answer your question?